top of page
  • How are my funds safeguarded at DF-Direct?
    DF-Direct custodies all client cash and securities with DriveWealth LLC. All Accounts established at DriveWealth are currently eligible for the FDIC Bank Sweep. DriveWealth’s Cash Management Program will default to the FDIC Bank Sweep as the election for your Account. FDIC coverage protects cash in the FDIC Bank Sweep up to $250,000 at each FDIC-insured bank. DriveWealth LLC is a member of the Securities Investor Protection Corporation (“SIPC”). SIPC currently protects the securities in your Brokerage account up to $500,000.
  • Who are we regulated by?
    We are authorized and regulated in the United States by the US Securities and Exchange Commission (SEC) as Dunhill Financial, LLC.
  • Is DF-Direct available in my region?
    Here's our exhaustive list of supported countries: Africa Asia Europe North America South America Oceania
  • Do account holders require a US address?
    No, if you're based in the UK or Europe then you can use your home address to set up your account.
  • How do I open my DF-Direct account?
    Simply press "get started" and fill out the onboarding questionnaire. Accounts are typically approved right away allowing you to fund your account. In some rare instances we may require additional verification for KYC/AML purposes.
  • Who can open a DF-Direct account?
    If you are a US citizen you can open a DF-Direct account. Our supported jurisdictions include the UK, USA and most of Europe.
  • What is DF-Direct?
    DF Direct, provided by Dunhill Financial, is a robo-advisory service specifically designed for U.S. expatriates. It distinguishes itself by being the first and only robo-advisor that ensures U.S. tax compliance for expatriates, facilitating investment without any minimum requirements. DF Direct aims to simplify the investment process by enabling U.S. expats to start investing in three straightforward steps: creating a profile, setting investment goals, and funding their accounts. It provides a hands-off investment experience, where the technology handles the ongoing management of investments, helping users to grow their wealth according to their personal preferences and goals​.
  • Do you only work with US Expats?
    At this stage, DF-Direct only supports US citizens.
  • What is the benefit of DF-Direct versus a traditional investment advisor?
    DF-Direct differs from a traditional investment advisor primarily in their approach to investment management and the level of personalized service provided. Robo-Advisors: Automated Management: DF-Direct uses technology and our expertise to manage investments based on the client's risk tolerance and financial goals. They automatically rebalance portfolios and adjust investments to align with market conditions without direct human intervention. Cost-Effectiveness: Typically, DF-Direct has lower fees compared to traditional advisors. This is possible because of their automated nature, which reduces the need for human labor and resources. Accessibility: They often have lower minimum investment requirements, making them accessible to a broader range of investors, including those starting with smaller amounts. Limited Personalization: While some robo-advisors offer tailored portfolios, the level of customization is generally less nuanced compared to that provided by human advisors. Traditional Investment Advisors: Personalized Service: Human advisors provide a high degree of personal interaction, taking into account the client's comprehensive financial situation, including factors like estate planning, tax situations, and family commitments. Customized Strategies: They can offer more complex and tailored investment strategies that better fit specific individual needs, which may be beyond the scope of standard algorithmic considerations. Higher Costs: Traditional advisors typically charge higher fees, reflecting the personalized service and expertise they provide. Flexibility in Decision Making: Human advisors can consider qualitative factors and exercise judgment in ways that algorithms cannot, potentially providing better guidance during economic uncertainties or unique market conditions. In essence, the choice between a robo-advisor and a traditional investment advisor depends on the investor's needs for personalization, cost considerations, and the level of active involvement they desire in the management of their investments. For someone who prefers a hands-off and cost-efficient approach, DF-Direct might be ideal, while individuals requiring complex financial planning and personal guidance might benefit more from contacting Dunhill Financial.
  • Can I choose portfolio currency?
    We currently only have an offering in USD; however, we are working towards EUR and GBP functionality.
  • Can I switch my portfolio at DF-Direct?
    DF-Direct will check in on clients risk profile once a year to ensure your current investments still align with your goals and objectives. During this annual review you will have the option to change your portfolio to a higher or lower risk level depending on your assessment.
  • How are the model portfolios on DF-Direct constructed?
    We use a core plus satellite investment approach to which you can learn more in our video below.
  • How are my investments on DF-Direct rebalanced?
    As the market is constantly moving, the initial allocation that you have invested in can become out of skew, which can lead to increased risk. Portfolio rebalancing is a way to make sure your investments are in line with your initial goals and risk assessment. DF-Direct aims to rebalance client portfolios on an annual basis.
  • What type of investments does DF-Direct offer?
    DF-Direct uses exchange traded funds (ETFs) in our model portfolio solutions that are compliant from a US perspective. We have six risk categories ranging from the most aggressive to conservative to fit everyone's needs.
  • Can I transfer my existing investments to DF-Direct?
    Yes, DF-Direct allows you to transfer your existing US based investments held with other US brokerages and platforms seamlessly to DF-Direct with no added costs.
  • What accounts does DF-Direct support?
    Currently DF-Direct allows you to open individual accounts, in addition to Traditional and Roth IRAs.
  • Does DF-Direct have a minimum investment amount?
    DF-Direct does not have any minimums. Additionally there are no minimum time holdings that you are required to keep an account open as the funds are readily accessible.
  • Do I have to file a FBAR for my DF-Direct account?
    No, you do not need to file an FBAR for your DF-Direct investment accounts as they are custodied in the USA.
  • How do I fund my DF-Direct account?
    DF-Direct supports US Dollar deposits from a wide range of institutions. Just select the "funding" tab after selecting your account number and link to a variety of major US banks and institutions, including Wise. Once linked, you can send one-off deposits or schedule recurring deposits. Don't see your bank or financial institution on the list? DF-Direct supports payments via ACH and International Wire. You can navigate to the ACH and International Wire payment section on the same "funding" screen. Once funds are deposited to your DF-Direct account, they are automatically invested the next business day into your selected portfolio. We have two step-by-step guides (found HERE and HERE) available that details the process of funding your DF-Direct account.
  • Do I receive any documentation for tax filing?
    Yes, you will receive a 1099 each financial year. These are typically distributed the following February or March of each year.
  • How do I withdraw funds from my DF-Direct account?
    Simply navigate to the funding section and select withdraw funds to your existing linked bank account or nominated account. Funds will be available for withdrawal as soon as the transactions have been settled.
  • Can I have multiple accounts?
    Yes, you can have multiple accounts under the same log-in. For the moment these are individual brokerage accounts and retirement accounts (IRAs). You can have as many of these accounts as you like and they can have different investment objectives or risk tolerances, too.
  • Costs & Transaction Charges
    DF-Direct charges a flat annual fee of 0.5% on assets under management (AUM). This fee is billed on a quarterly basis (0.125%) each quarter which is shown in the account activity and statements.
bottom of page